Droom is an online marketplace for automobile, where you can buy all sort of used and new vehicles. Droom not only offers new and used vehicles but we also offer used vehicle certification, loan, insurance, and RTO. In addition to these, we operate in close to 35 additional categories such as: Road Side Assistance, Extended Warranty, Car Care and Detailing and many more. To learn more about all our categories, you can visit, www.droom.in.
Droom is an end to end transactional online marketplace platform where buyer and seller meet for buying & selling of new & used automobiles and services. A seller can upload unlimited listings for free on the platform. We need three things from a seller i.e. product, price and picture, while Droom platform takes care of the rest. A buyer searches a vehicle as per his/her requirements and commits to buy a vehicle by paying 3% token amount (depending upon the category) on Droom. Seller and Buyer meets within transactional closure period of 5 days and completes the transaction. Buyer pays rest 97% of final amount directly to the seller.
An online marketplace (or online e-commerce marketplace) is a type of e-commerce site where product or service information is provided by multiple third parties sellers/vendors, whereas transactions are processed by the marketplace operator. As a marketplace platform Droom brings millions of online shoppers and provide all sort of help to third party sellers such as catalog, online payments, marketing, certification service, loan & insurance and many other services.
Droom is India’s first and most trusted marketplace for buying and selling automobiles. We offer a wide range of categories for our buyers and sellers. You can buy from widest selection of new and used vehicles ranging from bicycles to motorcycles to Cars and Planes. Droom also offers services like vehicle certification, Loan and Insurance, Road side Assistance, Warranty, RTO, etc. Apart from wide range of categories, Droom offers trust & transparency in each transaction with Full Circle Trust Score (FCTS), Buyer Protection, OBV Buy Back, Buyer Surety, and world class buying and selling assistance with Droom Assist. To get buying and selling assistance call: 9650 08 08 08.
Following are details about the Droom Apps and sites:
Products | Website | iOS App | Android App |
---|---|---|---|
Droom ( www.droom.in) | |||
OBV - Orange Value Book (Pricing) | |||
History (Vehicle History Report) | |||
Droom Discovery | |||
ECO Inspection | |||
Droom Credit |
Droom is different from other platforms in many ways. Droom is the only fully transactional online marketplace in India while others are online classifieds or vehicle discovery platforms. Droom does not charge any monthly fees from buyer or seller. A seller at Droom gets free account, no setup cost, unlimited listing for free, Store Manager, 24x7 online showroom, opportunity to participate in marketing program, reach millions of online shoppers, deal with committed buyers only, seller assistance, catalog support, and much more. Seller only pays at Droom when he/she sells through the platform.
You might choose to sell your vehicle offline by physically going to automobile dealers, but that comes with a lot of pitfalls. Pricing is full of conflict; it lacks transparency and often leads to unfair treatment. Quick Sell offers you comfort and ease by providing free door-step inspection and fair and transparent auctions which makes it easy and quick to sell your vehicle.
Droom is extensively present in more than 1000 cities in India.
Droom offers wide catalog with about 50 categories for the customers. Ranging from used and new cars, bikes, scooters to certification services and ancillary services such as Road Side Assistance, Denting and painting, warranty and wheel maintenance etc., Droom has everything an automobile user need.
Droom is India’s largest online platform for buying and selling new and used automobile. Droom get over 45+ million online shoppers each month, has over 350K+ Dealers, and is available in 1000 cities in India. With 80% market share of the automobile transactions online. Droom is India’s largest automobile platform online and 4th largest E-Commerce company. Besides, India Droom is available in Singapore, Thailand, and Malaysia and OBV is available in 38 countries globally, making OBV world’s number one benchmark pricing engine.
Droom not only provide buying and selling services to individual and auto dealers but also offers India’s best certification services for used vehicles at the doorstep, independent/objective/unbiased benchmark pricing for used vehicle, loan & insurance and India’s most sophisticated platform for dealers to procure used vehicles.
Droom is all about increasing trust, transparency, and convenience. Droom’s value addition to the industry is that we offer one stop solution for everything related to buying and selling of cars. We endeavor to provide hassle free experience to our customers which makes us stand out our competition. Also, we abide to our core values which are; being Customer Centric, passionate, high energy, long term approach, frugality and humility.
Droom understands why trust is the most important thing when you are going to buy a used vehicle. Buying a used automobile from an unknown person or dealer is full of pain points, friction and pitfalls. Droom has created a series of trust factors that bring the much-needed trust for buyers and help them to take more informed decision.
Like any other company, Droom has its terms of use to maintain the sanity of the online marketplace. The terms of use define how seller and buyer can use the platform. Any user coming to the platform must agree to the terms of use. To know more, click https://Droom.in/terms-of-use to read about Droom’s terms of use.
Droom University is an educational and informational institute providing inherent knowledge about the platform. From knowing about Droom, to how to upload a listing, to Droom policies. Droom university offers skill enhancement and training assistance for small and medium automobiles sellers, so that can sell online and grow their business. To know more, click https://Droom.in/Droom-university/Droom_university
For any assistance regarding product or services you can contact, customer support at sellersupport@droom.in for assistance related to buying and selling, contact Droom Assist, where auto experts are ready to offer unmatchable assistance whether you are buying or selling a vehicle. Contact our Droom Assist team at 9650 08 08 08
Droom has 4 selling formats i.e... B2C-Bus. to seller; B2B- Buyer to buyer; C2B- Customer to buyer and C2C- seller to seller.
OBV is India’s first and only algorithmic pricing engine that lets you calculate the fair market price of any used vehicle in just 10 seconds for free. OBV is based on 21st century data science and machine learning. Since its launch, OBV has seen 291 million+ pricing queries for 58k+ products, and 245k auto dealers use it across India each month. OBV is now available for used mobile phones also. OBV is available as destination Website www.orangebookvalue.com, iOS and Android App, OBV Widget for 3rd party bloggers and a print edition.
Eco offers India’s most scientific, comprehensive and unbiased way to get a doorstep auto inspection for a used vehicle with 121 checkpoints so that the buyer does not have to deal with too many unknowns. The Eco auto inspection service is built on Droom’s proprietary auto inspection methodology. At a very low price, one can buy peace of mind and never have to deal with unknowns when buying a used vehicle. Eco is available at Droom.in, at www.ecoinspection.in and as Android app.
History is India’s largest national repository for vehicle history that offers used vehicle history report for nearly 200 Million of the total 220 Million registered vehicles in India. History report provides overall information about a vehicle’s background, covering up to 50 different history records in 10 seconds for free. History is available at Droom.in, at www.vehiclehistory.in and as Android app.
Droom Credit is India’s first marketplace that offers loan decision in 30 seconds for used automobiles. Droom Credit is instantaneous, paperless and data driven way to get auto loans at affordable credit terms. Droom Credit gives freedom to apply for loan anytime, anywhere using any device 24x7. Since Droom Credit is a marketplace with multiple lenders competing for the same business, the borrower can get favourable credit terms that are not easy to find or possible in traditional system. Droom Credit is available at Droom.in and at www.Droomcredit.com.
Droom Discovery offers pre-buying research tools such as – which vehicle is good for me, which vehicle has higher resale value, which vehicle has lower maintenance cost, or which vehicle I can afford based on my income etc. Take smart decisions using Droom Discovery Tools. Droom History is available at Droom.in, at www.Droomdisocovery.com.
Droom Discovery can be used by following audiences:
With the help of Droom Discovery a buyer can research extensively before buying a vehicle, on a single platform. Droom discovery enables the user to make smart decision while purchasing automobiles. In addition to this, Discovery has the following benefits for a buyer:
1. How Droom Discovery is different from any other player in the market?
Droom Discovery has India’s largest collection of vehicle pre-buying discovery tools which helps a buyer in making a smart buying decision. Discovery offers the following three types of pre-buying research tools:
Product Tools- These tools provide information about a make model and includes the following:
2. Category Tools- These tools provide information about specific categories such as car, bikes, scooter. Below are the category tools
3. Industry Tools- These tools cover the generic topics in the auto industry. Below are the industry tools:
The information on Droom Discovery is free. You can even book your vehicle using the platform.
Yes, Discovery provides the list of most popular cars, bikes and scooters in the market. The ‘Top 10 Automobiles’ tool will help the buyer in this regard along with their ex-showroom and on-road prices.
Yes, you can use the tool Droom Suggest and get personalized vehicle recommendations based on your purpose, family size, city and more.
Droom offers vehicle certification with OBV - pricing certification, Eco – certification for condition and history – vehicle history certification. A seller must get his listings certified to increase the chances of selling it fast. It allows buyers to take holistically informed decision about vehicle purchase/sale. To know more, click https://Droom.in/certification-services
Quick Sell is India’s largest used vehicles procurement platform online for dealers. Quick sell is an auction-based highly efficient trading platform which allows an individual, sellers and repos to use Droom services to sell to 30,000+ Droom certified auto dealers and millions of shoppers who visit every month. Quick sell allows to create a listing from the comfort of home, offers independent, unbiased and objective certification for pricing & vehicle history and runs a highly transparent auction which avoids middlemen margin and helps you get paid quickly. To know more, click https://Droom.in/quicksell
Droom offers loan and insurance, certification services and dozens of other services for auto dealers to sell to their walk-in customers and earn significant money. Reseller program is an exclusively for its pro-sellers (auto dealer) to increase their sale and earn extra money. It is an exclusive reselling program where pro-seller can directly sell Droom services to its walk-in customers. Any walk-in customer can buy any Droom certification services or ancillary services like OBV Valuation Report, History Premium report, ECO Inspection, auto loan, Warranty etc. by visiting a dealership of Droom’s Pro-seller. To know more, click reseller https://Droom.in/reseller
Store Manager is an online seller panel which is self-service platform that sellers can use to run their business anywhere, anytime using any devise. It is basically a seller account on Droom provided to pro-sellers allowing them to run their online showroom 24x7. You can use Store Manager to upload listings, see business analytics, billing and payment details, reseller program, see listing summary, transaction summary, and more.
Droom Full Circle Trust Score is based on Droom’s proprietary technologies and algorithms that consider dozens of trust factors that are important while buying used automobiles, such as auto inspection, warranty, verified seller, attractiveness of pricing to buyer, and level of disclosures by the sellers. Full Circle Trust Score is available at Droom.in, at www.Droom.in/fcts and Droom Mobile Apps.
FCTS score is determined on four major parameters:
1. Transparency Score 2. Pricing Score 3. Seller Score 4. Health ScoreA score above 8 is a very good and effective FCTS score.
This score is based on listing details disclosed by Seller, such as Number of Images, Quality of Images, Description, etc.
Every seller is unique, hence this score is based on seller related factors such as the Ratings given to them by buyers, whether the seller is verified or not, etc.
1. Verified sellers 2. Droom Inspection Report 3. Seller Declaration 4. Droom Listings 5. Ratings and reviews
Most of the used automobiles sold in India have their odometer tampered, and may have many unknown issues and known issues, which are typically not disclosed by sellers. Droom Full Circle Trust Score is the most comprehensive and scientific way to help consumers develop comfort in their buying process.
The higher the score, the more trustworthy and reliable is the listing. Full Circle Trust Score will allow buyers to develop a more objective assessment and comfort around the vehicles they are considering buying.
Category | Website | iOS App | Android App |
---|---|---|---|
Droom ( www.droom.in) | |||
OBV - Orange Value Book (Pricing) | |||
History (Vehicle History Report) | |||
Droom Discovery | |||
ECO Inspection | |||
Droom Credit |
A seller on Droom can register a casual seller or Pro-Seller. It is easy to sign-up on Droom through its website or mobile apps (Android and iOS). You must have an email account to register on Droom. Click Sign-up https://droom.in/sell?pro_seller=1 to create your account on Droom
Pro Sellers are typically auto dealers, brokers, resellers, or auto manufacturers. They can be authorized dealers of an auto brand or they may have their own showroom and operations. These dealers, brokers, resellers and auto manufacturers may deal in any type of automobiles like cars, bikes, cycles, scooters, and more. There can be two types of pro-sellers (1) Pro-Seller Basic and (2) Pro-Seller Premium
Premium pro-sellers are the type of auto dealers who enjoys premium services and features. Any pro-seller can become a pro-seller premium after paying the valid subscription fee. The subscription starts from ₹2500 per month (two-wheelers), ₹25000 for 12 months and ₹3000 per month (four-wheelers) and ₹30,000 respectively for 12 months.
Store Manager is a self-service platform that sellers can use to run their business anywhere, anytime using any devise. It is basically a seller account on Droom provided to pro-sellers allowing them to run their online showroom 24x7. You can use Store Manager to upload listings, see business analytics, billing and payment details, reseller program, see listing summary, transaction summary, and more.
If you are an existing user, you can type https://droom.in/user/login in your browser or visit www.droom.in and click “login button” given on top right-hand side in order to login. Enter the registered email id and password and click on login button to start using your Store Manager account.
You can also download Droom mobile app for Android or iOS users and login by entering valid email id and password
Droom is a self-service platform and it’s easy to create a listing on Droom. A seller can upload a listing through Droom’s website or mobile app (android and iOS). Following are the steps to create a listing:
For more details, click on how to create listing http://Droom.in/Droom-university/product-upload-guide
Droom listing is a symbol of highest trust and transparency. Write clear product description with rightful and detailed information so that buyer gets in-depth knowledge about the listing. Highlight important features and specifications of the vehicle along with complete name of listing including - make, model, year and trim. The more information the seller gives the better-quality listing it becomes.
Droom conducts seller summits yearly to encourage the participation of sellers and conducts rewards and recognition program for sellers such as seller of the year, most review seller, seller with higher listings. Also, they give opportunity to buy and sell with discount offers.
We encourage sellers to be transparent and authentic about the vehicles listed by them on Droom. Below are the tips to be a model seller:
Droom is a self-service platform where your success is in your hands. Below are the tops 7 best practice to quickly boom your online business at Droom:
To know more, click https://Droom.in/seller-central/seller-tips
Droom Sells over 5 lac + vehicles & services worth 7500 crore every year and growing more than 100% year over year. Hence, we have so much of consumer insights or market knowledge which when is shared with auto declares can result into astronomical growth in their careers.
Droom is a self-service platform allowing seller to run his/her business in his/her own way. You can visit Droom University for self-help and learn about various features and offerings of Droom. You can also contact your dedicated key account manager or seller training and support team at sellersupport@Droom.in or 9650 08 08 08. To know more, click https://Droom.in/Droom-university/seller-support
You can manage your account using Store Manager. It gives you freedom to independently update your account details. You can change your password, update contact information, change logo for your personal showroom, check ratings and reviews about the listed products, select your payment option, get alerts and much more. It helps in managing your overall profile and provide a valid insight about the business
Droom assist offers India’s number one buying and selling assistance for buyers and sellers. A seller can take selling assistance to sell their vehicle to a buyer. Droom also offers premium assisted selling service for the sellers to quickly find buyer for their vehicle by an auto expert. To know more, click https://Droom.in/selling-assistance
Each listing goes through various life cycle stages and we call each of those stages as Listing status. Listing status could be of different types:
Droom does not charge listing fee, you can upload unlimited listings on the platform. So, the more the merrier. More listings will offer more options for buyers to and will increase the chances of selling fast. It also helps in building online reputation amongst the customers.
Droom offers three types of selling formats Fixed price: Fixed Price is the traditional way to sell something with a fixed price tag. You can decide a listing price for your listed item and the buyer will have to make the deal at the fixed price only. Best offer: Best Offer is an innovative way to check the market sentiments when you are selling something. This gives the buyer an option to make an offer for the listed item. You will receive a notification when a buyer makes an offer for the item listed by you. A buyer can make up to 3 offers against one listing. Auction: Auction allows buyers to bid on listed vehicles, wherein the vehicle is sold to the highest bidder. This allows buyers to score unique deals at unique prices. A registered buyer can make an unlimited number of bids. As of now, the “auction” option is only available on the www.droom.in website. To know more, click https://Droom.in/Droom-university/understand-selling-format
We have a dedicated “Ratings and Reviews” section under Store Manager, where you can write or read the ratings and reviews given by the buyer. As a seller you can also rate and review a buyer. We also encourage users to give reviews and ratings on their purchased items as well as their experience with sellers.
When a seller shows interest to be listed on Droom platform we ask for some details like pricing formats and the services he provides to customers post this the deal the seller is registered with us however, he must verify some imp info. which is his KYC, bank account details, Complete business address and GST number. Post getting all the details, these are forwarded to catalogue team to initially create the listing for the seller and after all this, training is organised for a seller for how to work and store manager, where he can manage his listing and account.
It is the stage at which the seller is in terms of doing its business with Droom. It ranges from being at various stages of completing its store front settings to being Active to being suspended and being offline at Droom.
To build world’s largest automobile seller community, we would like to know you better. Verifying your KYC (Know Your Customer) is very important to start receiving payments from Droom. To be a verified KYC seller you must verify your registered mobile number, registered email id, name as on PAN card, business address, and bank account. To know more, click https://Droom.in/Droom-university/seller-kyc-details
Droom provides an opportunity to buy and sell with discount offers. Droom deals and promotions are a great way to boost sales. An added discount is a great way to create another reason for buyers to buy a product. Droom runs several deals and promotions at a time, giving away attractive savings on wide range of products.
Droom settles payment with sellers/dealers on weekly basis. All the completed orders by Monday night are eligible for weekly payment in the upcoming cycle. The eligible orders are the ones that are marked as complete and seller KYC & Bank Info are completed until Monday and are not disputed or cancelled.
Payment cycle | Wednesday | Friday |
---|---|---|
First Fortnight | ||
Second Fortnight |
Droom wants each seller to win online for which Droom offers Highlight Your Listing feature through which, sellers can highlight their listing for a predefined time(for either 1 week or two weeks) and increase their chances of selling fast. With this feature you can show your listings as highlighted on the Search Result Page with a border and different colored title. The highlighted listing will gain more attention from the buyers and increase its chances of selling fast by 12% You can view your highlighted listings in the store manager. A highlight tag will be shown against the respective listing in the Store Manager with start date, end date and amount paid.
Any seller independent of area, community, and category can become a Top-Rated Seller. Any seller who sells more, have more active listings, high listed GMV, focuses more on Full Circle Trust Score, offers great customer experience, and is a Droom Premium Pro-Seller can become a Top-Rated Seller. It is purely performance based; at Droom your success is in your hands.
Top Rated Seller is an algorithmic based seller badge that is assigned once a seller achieves certain milestone and performances. recognized and a rewarded seller who consistently delivers outstanding customer experience and meets certain sales and performance standards.
Droom offers premium account management for a premium pro-seller. A seller gets a dedicated key account manager for any kind of assistance regarding business growth, billing and payment, deals & promotions, and more. Key account manager is the first point of contact, offering personalized account management service.
Organized Dealer Network is a network of dealers which operate under one single organization. This type of dealer network is managed by a single entity but have showrooms/outlets in multiple cities.
A premium dealer who is authorized from OEM (original equipment manufacturer) and is listed as an authorized dealer on our platform.
The following might be reasons if you have not received your payment
Bank account verification will happen only when you have done business via Droom. After your first successful order Droom will credit petty amount in your registered bank account in the weekly billing cycle. Droom will promptly pay you in the subsequent billing cycle, once your KYC and bank account are verified.
Following are the benefits of becoming a KYC verified seller:
If your address verification has failed or rejected, following might be the reasons for Droom to reject the documents submitted:
Following is the list of documents that are considered as a legitimate address proof for your business:
The following might be the reasons if your identity/PAN verification is rejected or failed:
We encourage sellers to be transparent and authentic about the vehicles listed by them on Droom. Below are the tips to be a model seller:
Droom provides a broad spectrum of opportunities to all sellers, which can be explored to achieve higher business profits. there are several best practices that can help dealers grow their business significantly. To know more, click https://Droom.in/Droom-university/best-practices
Seller marketing services is a service through which any dealer using Droom as a selling platform, can create deals and promote listings in a self-servicing manner. All the promotions would be selected by the seller and would be 100% seller funded – giving you complete autonomy in selling your product your own way. To know more, click https://Droom.in/Droom-university/sms
Top Rated Seller is an algorithmic based seller badge that is assigned once a seller achieves certain milestone and performances. recognized and a rewarded seller who consistently delivers outstanding customer experience and meets certain sales and performance standards.
Droom provides an opportunity to buy and sell with discount offers. Droom deals and promotions are a great way to boost sales. An added discount is a great way to create another reason for buyers to buy a product. Droom runs several deals and promotions at a time, giving away attractive savings on a wide range of products. To know more, click https://Droom.in/Droom-university/deals-and-promotion
If you are serious about growing your business online, then consider being a Pro-Seller Premium and enjoy extra benefits that are not given to the basic Pro-Sellers. Premium Pro-Sellers get their own branded online showroom that’s open 24x7 along with Pro-Seller Badge depicting a symbol of higher trust and reliability. They get account management tools, access to advanced business analytics in Store Manager, special seller marketing programs, and more.
Droom offers premium account management for a premium pro-seller. A seller gets a dedicated key account manager for any kind of assistance regarding business growth, billing and payment, deals & promotions, and more. Key account manager is the first point of contact, offering personalized account management service
It is easy to create a listing on Droom. The basic requirement to create a listing is MMYT – Make, Model, Year and Trim along with the price. An ideal listing must have all the factors that gets it a higher FCTS. To know more about how an ideal listing should look like, click https://Droom.in/Droom-university/product-upload-guide
We have a dedicated “Ratings and Reviews” section under Store Manager, where you can write or read the ratings and reviews given by the buyer. As a seller you can also rate and review a buyer. We also encourage users to give reviews and ratings on their purchased items as well as their experience with sellers. To know more, click https://droom.in/storemanager?section_id=reviewSeller&tab=1&new_store_manager=1&data-model=reviewSeller
You can score higher FCTS by filling in all the details in buckets which are Transparency score, Pricing score, Seller score and Health score. You must offer listing certification and price your vehicle in OBV range to get the higher score. Also, consider verifying your KYC to get a higher score. The more the details provide a seller the higher is the FCTS score. To know more, click https://Droom.in/fcts
You can use Highlight Your listing feature while creating a listing or add it later. Once a listing is active, you can either click on “Promote Your Listing” on the Thank You page or go to ‘Deals and Promotions’ tab in the listing creation flow. You can select time of either 1 week or 2 weeks for a listing which you want to highlight and pay for it through express checkout. Then listing will be highlighted in the search result pages for the selected time.
Highlight Your Listing fees:
Time Period | Amount |
---|---|
For 1 Week | 49 |
For 2 Week | 98 |
Quick sell Market allows you to instantly buy from an exclusive dealer-only inventory with all types of cars, bikes and scooters. the vehicles are listed at lower prices than regular marketplace which can be bought either through Auction, Fixed Price or Best Offer. Some insights are listed below:
It is a pleasure for our senior management to meet you all, so for that we organize an annual summit where, we have Reward and Recognition ceremony.
Seller Summit is an annual event organized by Droom only for its Pro-Sellers. It is an event where in Doom’s senior management meets the Pro- sellers listed on Droom platform, to reward them with some performance awards like “Seller of the year or Most reviewed seller” and help each seller understand more about the Droom platform and its offerings. It’s a magnificent gala evening with drinks/dinner and music. To know more, click https://Droom.in/seller-central/seller-summit
Store Manager - It is a single point of control for everything a pro-seller does on Droom’s online platform. In simple words store manager is basically an account on Droom provided to pro-seller that allows him to do business anywhere, anytime, using any device with Droom. A pro-seller can see where his business is heading with advanced analytics, upload listings, listing summary, transaction summary, and more. To know more click https://Droom.in/Droom-university/pro-seller-business-storemanager
Droom University is an online educational and informational self-learning tool for sellers that provides inherent knowledge about the platform. It is available for pro-sellers under store manager. To know more click https://Droom.in/Droom-university/
Completing KYC is very important for a seller to start receiving payouts from Droom. As a seller you can complete your KYC with the verification of registered phone number, registered email address, and name as mentioned on the PAN card, Business address and bank account number.
One-time verification of seller bank account is verification is required for receiving uninterrupted payments. For Bank account verification, Droom credit an amount to the registered bank account. for verification. To complete the bank account verification process, Seller need to upload the receipt of the petty amount in the Store Manager (Setting-> KYC & Banking Info -> Bank Account Details)
Droom settles payment with sellers/dealers on weekly basis. All the completed orders by Monday night are eligible for weekly payment in the upcoming cycle. The eligible orders are the
Payment cycle | Wednesday | Friday |
---|---|---|
First Fortnight | ||
Second Fortnight |
ones that are marked as complete and seller KYC & Bank Info are completed until Monday and are not disputed or cancelled.
The Seller first need to complete his KYC for his verification. An order gets eligible for payment post it is marked as complete.
Seller must complete two types of verifications for successful completion and processing of the order.
Droom has three support pillars to guide sellers with any query related to payments:
To maintain the true marketplace spirit and ensure that the buyer experience is not hampered, in few of cases, Droom charges a minimal small cancellation fees as seller penalty. This is generally charged when an order is cancelled due to seller’s fault. The seller can easily You can avoid this penalty by regularly updating status of your active listing and being truthful & honest while creating a listing.
Payments are made only for those items that have been successful marked as complete without any disputes. Orders that have not been marked as complete or have been cancelled or disputed before the current payment cycles are not paid during the current Wednesday payment cycle.
The adjustments caused by returned items, cancelled orders or wrong orders etc. will be done twice a month and your weekly payments will be adjusted downward for those adjustments.
If an order gets cancelled due to non-availability on sellers end or any fault seller, then Droom charges a minimal cancellation fee, which equals Selling service fee+ GST (depending upon the category)
For Example, if Droom receive commitment fee (Token Amount) from a buyer for a listing, and the seller informs to Droom or the buyer that the item is no longer available, it will result into deduction of selling services fee + GST as cancellation fee from seller’s payout.
In case an order is cancelled due to buyer’s fault no penalty is charged from the seller.
Droom makes payments via NEFT/RTGS. Droom requires following banking information to settle the outstanding payment to a seller -- Seller Name on bank account, bank account number, name of the bank, and IFSC Code. Seller must have verified KYC and Bank details in order to receive payments from Droom.
Seller payment can be delayed in various scenarios
Cancelation fee is the fee charged by Droom for the orders that have been cancelled. Cancellation should have happened from the sellers’ side for reasons like violation of marketplace obligations, violation of Droom’s policies or something related to error at seller’s end.
The cancelation fee is adjusted from seller’s weekly payment or seller payouts. If there is any weekly payout pending for you, then cancellation fee would be deducted from it.
Cancelation fee is equal to the Selling Service Fee that you pay to Droom for all the orders completed through the platform. The Selling Service Fee is calculated based on the category and type of seller.
Droom is implementing this charge because many sellers are not updating the listing status for the active listings updated on the platform. Also, many sellers are not open, truthful, transparent and at times misleading about many aspects of the vehicle, and buyers have very bad experience. If they pay Token Amount/Commitment Fee online with Droom and later either finds out that the vehicle is not available with the sellers or vehicle is significantly different from how sellers described the vehicle in the listing at Droom.
Droom is a completely self-service platform for the sellers. They can sell an item anytime, anywhere, using any device. If they have sold an item offline or via any other channel, they can mark the status of that listing as unavailable or no longer available.
The cancellation fee is charged when an order is cancelled due to seller’s fault.
The best way to avoid cancelation fee is to fulfil all your obligations as seller on Droom platform. So, if you are updating your existing listing on Droom on regular basis in terms of items availability, be completely honest and truthful while you create a listing at Droom.
Droom Billing and Payment has been added with the cancelation fee module and all the orders from any sellers that are part of the cancelation fee due to seller default cannot be removed going forward.
We would request you to share your contact details on Droom’s website. A Droom representative would visit your place for vehicle inspection. After the vehicle is inspected, it would be listed on Droom’s Quick Sell marketplace with vehicle details, pricing, history, and condition reports. We now run a Live online auction on your vehicle wherein our 2,73,000+ verified buyers start bidding. All you must do is choose the highest bidder, meet him and receive payment.
In case you don't get your preferred price in the first auction, we run 2 more options for you. You can sell your vehicle either on ‘Best Offer’, negotiating with a potential buyer or on ‘Fixed Price’, quoting a price for your vehicle.
Quick Sell is an auction-based highly efficient trading platform which allows an individual, sellers and repos to use Droom services to sell to 2,73,000+ Droom certified auto dealers and millions of buyers who visit Droom every day. ‘Quick sell’ allows to create a listing from the comfort of home, offers independent, unbiased and objective certification for pricing & vehicle history and runs a highly transparent auction which avoids middlemen margin and helps you get paid quickly.
We would request you to share your contact details and preferred time of visit in the Droom Website. A representative from Droom would visit your place to inspect the vehicle. Post inspection your vehicle would be listed on Droom’s ‘QuickSell’ market place with h vehicle details, pricing, history, and condition reports. We now run a Live online auction on your vehicle wherein our 2,73,000+ verified buyers start bidding. All you must do is choose the highest bidder, meet him and receive payment.
In case you don't get your preferred price in the first auction, we run 2 more options for you can sell your vehicle either on Best Offer, negotiating with a potential buyer or on Fixed Price, quoting a price for your vehicle.
Quick Sell in an efficient way of selling one’s vehicle to more than 2,73,000 dealers and millions of shoppers by an auction based selling platform. It helps seller to get the best value of his/her vehicle at the least possible time.
Anyone who intend to sell his/her vehicle, and list the same on Droom’s ‘QuickSell’ market place, are sellers at ‘QuickSell’.
Droom Offers Independent, unbiased, and objective Inspection, Pricing & History report for each vehicle sold on our platform.
Droom provides vehicle certification with OBV (Orange Book Value) – certification for pricing, Droom History – certification for History, and ECO Inspection – certification for condition of the vehicle.
Dealer Financing provides you help to procure vehicle by providing loans at the best possible interest rates.
Dealer Financing helps you get a credit line which you can avail subsequently, when in need. Apply for Dealer Financing from your Store Manager account, get approved for the credit line and avail easy credit on the go.
Auction allows you to bid on listed vehicles, wherein the vehicle is sold to the highest bidder. This allows you to score best deals at unique prices. You specify the minimum bid value, below which bidders can’t bid and a reserved price, below which the vehicle won’t be sold. Auction starts after 15mins from successful inspection of your vehicle. First auction runs for 1 hour and verified dealers now bid for your vehicle. Listing is pulled off from marketplace when the highest bidder pays the 2% - 3% token amount. The highest bidder is will meet you within 48 hours and give you the remaining payment.
In case reserved price is not met in the first auction, second auction runs for 6 hours and then 3rd auction for 12 hours.
You can only see the vehicle after paying the Token amount. However, Token amount is fully refundable in case you don’t like the vehicle after seeing it.
If the vehicle condition is different from that being listed, please inform the same to Droom. If you choose not to go ahead with the purchase, the token amount paid by you would be refunded.
Fixed Price is the traditional way to buy and sell the vehicle or service with a fixed price tag. Seller quotes a price for the vehicle and fix it. Buyers interested to buy a vehicle at that price will pay the token amount and close the deal.
Best offer pricing format allows seller and buyers to negotiate on price and land onto one, which is best for both. Buyer(s) can make a maximum of three price-based offers against one listing without paying token amount. Seller may select or reject any of the offers. The listing is deactivated from the marketplace after seller accept an offer.
Door step inspection is an independent, objective, unbiased, comprehensive, and scientific auto inspection service by ECO with 121 checkpoint report. Vehicles with ECO inspection certificate has a higher chance of getting sold at the right price as compared to non-inspected vehicles.
Pricing certification provides Orange Book Value Pricing for your vehicle, which is the Pricing Benchmark Tool in India and is Independent, Objective and Unbiased. History, on the other hand, provides overall information about a vehicle’s background, covering up to 50 different history records. Including Pricing and history report with any vehicle increases its chances of selling by 44%.
Theoretically, on the fly. Through QuickSell, your listing can be sold quickly as it is visible to thousands of automobile dealers who are willing to buy. Moreover, it also depends upon the condition of vehicle, pricing and history certification details provided to the buyers which makes it easy for you to sell your vehicle.
You might choose to sell your vehicle offline by physically going to automobile dealers, but that comes with a lot of pitfalls. Pricing is full of conflict; it lacks transparency and often leads to unfair treatment. Quick Sell offers you comfort and ease by providing free door-step inspection and fair and transparent auctions which makes it easy and quick to sell your vehicle.
As all the QuickSell listings are procured by Droom certified auto dealers, the payment is instant and hassle-free. There is a very small selling service fee that is charged from the sellers in return of ease and swiftness provided in selling their vehicles.
Droom Auction allows buying and selling of automobiles using a bidding process wherein vehicle is sold to highest bidder. By providing this trading mechanism, we allow buyers to buy vehicles at unique prices. Registered buyers can participate in the auction and can make unlimited bids. Droom Auction specifies the minimum bid value and the minimum bid increment value. Listing gets deactivated when auction is over, or the highest bidder pays the 2% - 3% token amount. The highest bidder is obligated to buy the vehicle and can meet the seller to close the deal.
The process of making a bid for the listing placed under auction is called bidding.
Reserved Price is the minimum price that the auction must reach for the transaction to be closed.
The bid made automatically by the system on behalf of the user using automatic bidding. Automatic bidding is the systemized bidding process automatically done by the system on behalf of the bidder, wherein bidder sets the highest bid amount he wants to pay. The bidder specifies the highest bid value into the system, and system automatically bids on his behalf. The bid made is more than the current bid price and increased by minimum bid increment.
The highest bidder after the reserve price is met wins the auction.
Inspection report is an independent, objective, unbiased, comprehensive, and scientific auto inspection service with 121 checkpoints. Pricing certification provides Orange Book Value Pricing for your vehicle, which is the Pricing Benchmark Tool in India and is Independent, Objective and Unbiased. History, on the other hand, provides overall information about a vehicle’s background, covering up to 50 different history records.
Log in to your Store Manager account and go to ‘Visit QuickSell Marketplace’ link. You can see all the listings which are available or coming soon on QuickSell. You can either bid on auction, buy directly, or make an offer to the seller. You must be a QuickSell Preferred Partner to be able to participate in QuickSell Auctions.
A QuickSell Preferred Partner is our privileged dealer network who have the access to participate in transparent QuickSell auctions and get real time custom alerts. A QuickSell Preferred Partner can also see detailed inspection, pricing, and history report for all QuickSell listings.
You can become a Quick Sell Preferred Partner in 3 easy steps. Go to ‘Quick Sell Preferred Partner’ tab on your Store manager and click on ‘Become Quick Sell Preferred Partner’. Recharge your Droom Miles to 5000, if not already. Get a Quick Sell Preferred Partner Badge & grow your business.
Yes, if you are a Quick Sell Preferred Partner. Just click on “Quick Sell Alerts” under Quick Sell in Store manager, choose individual fields or a combination of various fields. Based on these alerts, you will see the listings in “Quick Sell Marketplace” and get notifications as messages and email.
Click on “Offers I Made on Quick Sell” from your Store manager to view all your offers, bids and auction status.
If for some reason you fail to pay token amount within 2 hours (12 hours in case auction ends after 7pm), you will just have to pay Rs.199 as cancellation charge. You can still participate in other auctions.
If for some reason you fail to meet the seller after paying the token amount, you will just have to pay 1% of the token amount as cancellation charges, rest all amount will be refunded back to your account.
Droom Reseller program is exclusively for its pro-seller to increase their sale and earn extra money. It is an exclusive reselling program where pro-seller can directly sell Droom services to its walk-in customers. This means any walk-in customer can buy any Droom certification services or ancillary services like OBV Valuation Report, History Premium report, ECO Inspection, Warranty, auto loan, etc. by visiting a dealership of Droom’s Pro-seller.
A pro-seller can become a Reseller only if he/she has two or more than two active listings at any given time.
Consumer needs to sign up as a Pro-seller on Droom. A pro-seller can become a Reseller only if he/she has two or more than two active listings at any given time.
As a pro-seller you can sell Droom’s certification services or ancillary services like OBV Valuation Report, History Premium report, ECO Inspection, Warranty, auto loan, etc.
A Pro-seller business can access Reseller program from Store Manager. Once on it, the seller can select the service on behalf of the buyer and pay for it. There are multiple services, reports, and products which a Pro-seller business can resell and earn commission on.
For each Droom service sold, a reseller will earn a commission for selling those services depending upon the category. For Reports, a reseller can earn up to 50% of commission on the selling price and on other services. The reseller can earn a, commission up to 33% on selling price. The commission for the services will be added in seller account after the completion of the transaction, and the payment will be released along with the upcoming payout.
Droom offers seller support and assistance for all its sellers. As a pro-seller you can contact your dedicated key account manager or connect with a seller training and support team at 9650 08 08 08.
Droom is a self-service platform where your success is in your hands. You can take your profits from 20% to 200% by following some best practices and offering exclusive discounts on your listings. Droom offers seller marketing services marketing services that allows you to promote your online store by creating coupons and online promotions. This will help you create your brand online without depending upon anyone. Seller Marketing services features deliver the 21st century style of conducting business online, allowing sellers to sell their products independently and purely on their terms and conditions. To know more, visit https://Droom.in/Droom-university/seller-marketing
For each Droom Service sold, a reseller will earn a commission for selling those services depending upon the category. The commission for the services will be added in seller account after the completion of the transaction, and the payment will be released along with the upcoming payout.
Reseller Program is exclusively for Droom Pro-Sellers business account. You can login to the “Store Manager” and go to Reseller program. On the left-hand side of your console you will find the Reseller program.
Once you have selected the service you want to resell, you can follow the normal cart and checkout process. During the payment page if you have miles balance then you can pay via miles in a single click or else use other payment options available. A seller must charge the buyer for reports or services they are selling offline.
A buyer can buy these reports offline from a seller and pay the amount in cash or any means suggested by seller. For example, if a walk-in buyer asks of valuation report, a Pro-seller can simply purchase OBV report & take a print out and handover to the buyer. The buyer can pay by cash to the Pro-seller.
A typical buyer is a person who is looking to buy a new or used vehicle, any automobile service like RTO, road side assistance, insurance, loan, vehicle certification service, Droom merchandize, or more using Droom’s website or mobile apps (Android and iOS).
Consumers can buy Big assets such as Cars, Bikes, Scooters, Planes, Commercial Vehicles, and Bicycles, along with ancillary services such as Auto Loan, Insurance, Valuation Report, Historical Record Certificate, RTO services, Auto inspection, Warranty, Road Side Assistance, Vehicle Inspection Report, Peace of Mind Package, Repair & Maintenance, and Car and Detailing.
2,73,000+ dealers and 48 million monthly buyers come to Droom through website and mobile apps.
Droom has over 270K transactions.
Buyers who are looking to purchase any vehicle and any services around their vehicle can log on to Droom for best deals.
A buyer wants an easy and simple process for buying a vehicle/service online. He wants vehicle to be verified. A buyer wants to buy vehicle at best possible price and wants security for money. Being a big-ticket item, a buyer expects wide variety of choice from multiple sellers.
Trust is perhaps the most important fear for a buyer while purchasing a big-ticket item like a vehicle online. Buyers might have questions like, who is the seller?, can I trust him?, how do I know the condition of the vehicle?, what if the is the vehicle have any serious issue?, how do I know if the odometer is tampered? or not, am I paying the right price?, how do I know the fair market value of a vehicle? etc. Droom is trying to solve this problem by mitigating information asymmetry and bringing trust and transparency using technology.
A buyer is looking forward to buying a new or used vehicle, at the best possible rate, from a wide variety of choice and at the least possible time. Buyers also looks for additional to services like road assistance, insurance etc. for their vehicles. A buyer also, looks for simply to use interface, lowest possible price, verified seller, wide selection and trust.
Sellers can win a buyer's hearts and expectations by being transparent in the information provided. For example, insurance logs, RC copy logs, vehicle history, the condition of tires etc. Also, the seller should set an attractive price for his vehicle.
Droom offers multiple payment options for the convenience of our customers. Below is the list of all payment options.
Following are the top 6 things a buyer should keep in mind while deciding on a listing or a vehicle:
Token Amount is the 3% (depending upon the category) of the final selling price that is paid as advance by the buyer on Droom’s online platform. Rest 97% of the final selling price is paid directly to the seller (100% final selling price = 3% token amount + 97% final value payment). The token Amount It is fully refundable, no questions asked and under Buyer Protection. Once buyer pays the token amount the listing gets deactivated and buyer can meet the seller to test drive and inspect the vehicle before closing the transaction. In case of order cancellation token amount is processed within 5 business days.
Droom provides three kinds of pricing formats, “Fixed Price”, “Best Offer”, and “Auctions”. “Fixed Price” allows you to buy at a fixed price, while “Best Offer” allows room for negotiation and buyer can send up to 3 best offers for a vehicle. “Auctions” allows buyers to bid on vehicles, which are subsequently sold to the highest bidder.
Droom provides three kinds of pricing formats, “Fixed Price”, “Best Offer”, and “Auction”. Fixed Price is the traditional way to sell something with a fixed price tag. The seller decides a listing price for his listed item and then you will have to make the deal at the fixed price only.
Droom provides three kinds of pricing formats, “Fixed Price”, “Best Offer”, and “Auction”. Best Offer is an innovative way to check market sentiments. This gives you as a buyer, an option to make an offer for a listed item. A buyer can make up to 3 offers against one listing.
Best Offer is an innovative concept to sell and buy. Under Best Offer, you can make up to 5 offers for an item. The Seller has the right to accept or reject any offer made by a buyer without any further clarification.
There is no minimum restriction on the start price to place a best offer. It completely depends on buyer’s understanding of the product and market. A buyer can make up to 5 best offers against a listing, beyond which he or she will not be eligible to make any offer.
Droom provides three kinds of pricing formats “Fixed Price”, “Best Offer”, and “Auction”. Auction allows buyers to bid on listed vehicles, wherein the vehicle is sold to the highest bidder. This allows buyers to score unique deals at unique prices. A registered buyer can make unlimited number of bids. As of now, the “auction” option is only available on the www.droom.in website.
At Droom, when a buyer makes the payment of token amount for a product, the entire amount is covered under our Buyer Protection Program. Droom’s Buyer Protection Plan allows buyers to be eligible for full refund of the token amount, no questions asked.
Yes, you can contact the seller using Droom’s app once you commit to buy an item. Droom believes in transparency and trust and hence we hide seller’s personal details from the listings but as soon as you pay token amount, all the vital information of the seller will be mailed to you and can be checked in the “My Account” section.
Droom is a technology driven platform and allows user(s) to search for an item via entering “Keyword” as make, model, or the year of the vehicle you are looking for. Users can browse our well-defined and categorized catalogue as per the preference. The Droom app and website also enable users to make further refinement in the results set via a vast selection of filters.
My account is your personalized section on all Droom’s Platforms-Website and Mobile Apps (Android and iOS). Via “My Account” you can check your watchlist, update profile, purchased items details, committed items/seller details, and much more. Additionally, you can also control alerts and notification settings from the “My Account” section.
Watchlist is a powerful tool to help you shortlist items. On every item listed on Droom, you will see a “watchlist” icon on top and you can bookmark this item for future reference or comparison with a simple tap. You can browse your watchlist under “My Account” section.
To update your profile, go to My Account > My Profile section. Now you can update all your personal preferences and information.
A handle is your unique display name for your activities on Droom. For individuals, it can be their name and for professional sellers, it can be name of their business. Users are free to decide any name for handle if it is within our Terms of Use and Privacy Policy norms.
Transaction Closure Period is the timeframe within which a seller and buyer needs to meet and close the transaction. If transaction does not complete within this period, then it will no longer be covered under Droom Seller and Buyer Protection. Typically, this is between 3-5 days.
We recommend buyers to meet sellers within the transaction closure period. If you are unable to meet the seller due to the seller's fault, then you are completely covered under Droom’s Buyer Protection. In other cases, decision is made by our dispute resolution team.
Droom does not put any restrictions in terms of inter-state buying and selling if the buyer and seller have mutually agreed on the deal. However, please note that the buyer and seller need to ensure all the additional paperwork and documentation is in order.
Ideally, you should be ready to close the transaction within the prescribed Transaction Closure Period with the Final Value Payment (Selling Price minus Token Amount) and documents. However, if you are not ready, you can reach out to the seller and explain your situation. It will be on the sole discretion of the seller whether he is ready to wait or not.
Your Token Amount is fully covered and refundable under Buyer Protection. If the deal does not close due to seller's fault, then you can raise the issue within the transaction closure period and our dispute resolution team will initiate a refund of token amount.
We encourage you to satisfy yourself with the item after you pay token amount and before you make the final value payment during your meeting with the seller. We try our best to maintain honesty in terms of seller disclosures and declaration, but we are not responsible for any wrong representation, omission, and concealing of information by sellers.
Usually, it will take longer to buy a car that has an auto loan. The seller will have to produce a NOC (No Objection Certificate) from the financial institution. In some cases, the NOC can be provided later by the seller to the buyer but in most cases, the NOC has to be produced before the transaction is closed. We recommend buyers to work with sellers and proactively find out: If the concerned item has any loan.
You can utilize Search Filters, which are customized based on category and available listings. You can also utilize ‘Sort’ options for finding listings faster. If the user is already aware of the DLID (unique listing IDs created against each listing on Droom), then he can use the top search bar easily. To find curated listings, user can also check the Vista Menu which opens on the click of ‘Shop By Category’ button below Droom logo at the top of the page.
For a unique buying experience, user can proceed to Buy page ( www.droom.in/buy) and follow the guided steps and filter results as required, to finally land on a curated search page of his choice
Droom is India’s largest automobile marketplace. Droom offers purchase of new and used vehicles, loan & insurances, Certification services, Auto care services (RTO Service, repair, car care/denting, warranty, road side assistance, denting & painting and wheel maintenance) and plethora of automobile accessories.
You can visit www.droom.in to explore from our long catalogue of new and used vehicles. Thousands of vehicles get listed on Droom’s platform daily to help you chose.
Absolutely! You can visit www.droom.in and navigate to most popular section through “Shop by Category” dropdown. You can get access to most popular listings on Droom there.
Average time to sell on Droom platform is about 15 days for Quick sell listing and 30 days for Regular listing.
Average time to sell a new car on Droom platform is 30 days
Average time to sell a used car in Quick sell listing is 15 days. In regular listing, the average time to sell is 30 days
Average time to sell a new two-wheeler on Droom platform is 30 days.
Average time to sell a used two-wheeler in Quick sell listing is 15 days. In regular listing, the average time to sell is 30 days.
There are 275K+ dealers active on Droom from across the country.
There are over 350K+ sellers active on Droom.
Droom has over 270K premium sellers on board.
Droom currently has more than 860K+ listings on Droom platform.
Droom currently has sellers from over 870+ cities in India.
OBV is India’s first and only algorithmic pricing engine that lets you calculate the fair market price of any used vehicle in just 10 seconds for free. OBV is based on 21st century data science and machine learning. Since its launch, OBV has seen 300 million+ pricing queries for 286million products, and 245k auto dealers use it across India each month. OBV is now available for used mobile phones also. OBV is available as destination Website www.orangebookvalue.com, iOS and Android App, OBV Widget for 3rd party bloggers and a print edition.
Orange Book value contains 50k+ products across 8 categories of automobiles which include used cars, scooter, bikes, cycles, trucks, buses, tractors, and airplanes. OBV is available in 4 countries and has recorded more than 280 million+ price checks LTD.
Orange Book Value helps buyers to understand the fair value of a used car, bike or scooter. This way, the buyer will not have to guess the price of a used car or bike and can be satisfied with price that he/she is paying for the product. For sellers, it helps in determining the best market value for their used vehicle. This valuation tool for used vehicles creates a transparency in the overall process and quick selling of pre-owned vehicles. For banks and NBFCs, it helps in getting the fair pricing of used vehicles that further enhances the process of loan approvals. For insurance companies as well, the real-time data obtained through scientific calculation helps in obtaining the current valuation of the second-hand cars, bikes and scooters.
OBV is independent, objective and unbiased data driven pricing benchmark engine. It always gives fair market value which has no bias whether it is for buyer or seller.
Yes, we said, previously, OBV is independent, objective and unbiased data driven pricing benchmark engine. It always gives fair market value which has no bias whether it is for buyer or seller.
The OBV price differentiates between individual and dealer. For a dealer inventory, maintenance, rent and dealership costs are all included. So, selecting the right customer type and the transaction type will help you take the right decision.
You can visit the website or download apps for knowing the fair market value of your vehicle. You visit www.orangebookvalue.com to know check fair market price of a used in less than 10 seconds. The Valuation Report gives more information like - Total Cost of ownership, Next 3 years depreciation, what others have paid and many more.
OBV is available online in India, Malaysia, Singapore and Thailand.
Yes, OBV is free of cost for the consumers. All you need to do is enter make, model, year and trim of any vehicle and find all sort benchmark pricing? However, for a small fee, you can buy a Valuation Report with detailed valuation report that is another service offered by OBV. To learn more about OBV Valuation Report http://www.Droom.in/certification-services
It takes less than 10 seconds to check the OBV of a vehicle. Just input make, model, year, trim and Kms driven and get OBV price.
OBV is always on your fingertips. You can have OBV check Valuation Report at www.droom.in/obv or orangebookvalue.com or download OBV’s iOS or Android app. We also have OBV pricing tables in a print edition which you can buy at Flipkart or Amazon or in the backside of most of the top auto focused magazines in India.
Users can visit www.orangebookvalue.com . In order to get further information about OBV.
OBV Valuation Report is the most comprehensive pricing guide for used car, bike and scooters. With the help of the new OBV Valuation Report for used vehicle pricing, the whole process of buying and selling of used vehicles will see a drastic change and it helps users to make well-informed decision. It also provides various other information about the pricing of the used car, bike or scooter you are planning to buy or sell along with user reviews, median listing price, median selling price expert reviews, lifespan of the components of the vehicle, etc.
The first and only algorithmic pricing engine for used vehicles in India, Orange Book Value (OBV), suggests the fair market price of any used car, bike or scooter through valuation report. The valuation report provides information like the current market valuation of the vehicle in the specified condition. Now, with the introduction of the OBV Valuation Report, users can have a better experience as it gives a lot more information than the valuation report. It helps the user to make an informed decision of buying or selling a used vehicle in case he wants to know the fair price of used vehicle with more statistics which is more accurate.
The first and only algorithmic pricing engine for used vehicles in India. OBV gives you the estimated accurate price as it is an algorithm pricing Engine which provides the fair market value of any used vehicle built on system accumulated data which is subject to change of market prices of the vehicle.
OBV provides a user an estimated near to accurate price as it provides the fair market value of any used vehicle built on system accumulated data which is subject to change in market value of the vehicle. When a buyer is interested in a listing created by a seller, he/ she will get a pricing from orange book value. This ensures trust for the buyer and the buyer is free from hassles of negotiation with the seller while pursuing the transaction and creating a delightful experience for both buyer and seller.
OBV provides a user an estimated accurate price as it is an algorithm pricing Engine which provides the fair market value of any used vehicle built on system accumulated data along with predictive engine based on current market price.
OBV provides a user an estimated accurate price as it is an algorithm pricing Engine which provides the fair market value of any used vehicle built on system accumulated data along with predictive engine based on current market price.
Orange book value takes an entirely algorithmic and data science approach to determine the fair price range of any used automobile rather than determining the prices based on past transactions. Also, Orange book value is the only pricing engine that determines the fair price range of any used automobile and not limited only to cars.
Estimating the fair price for any used automobile is not an easy task for a buyer and often the buyer feels that he/ she has paid higher than the actual market value of the vehicle and the seller feels that he/ she has sold the vehicle at a lesser market value. This is the reason why Orange Book Value is necessary in order to ensure both the buyer and seller are satisfied and delighted at the end of transaction.
When a buyer shows interest in a vehicle on Droom, the next step is to convert his interest to buying intent is to provide him a price recommendation by the most unique tool called Orange Book Value. As a next step the user can select the vehicle of his choice which is listed within a fair price range and in order to complete the deal.
Knowing Orange book value for a vehicle helps in both during buying as well as selling process. It provides an insight to the user in order to get the fair market value for his vehicle Knowing the fair price range helps the user to make an informed buying or selling decision and create a delightful customer experience.
Users can purchase a Premium Valuation Report from Orange Book Value website. OBV provides a basic OBV report to the users which indicates used vehicle valuation. Users can choose to get a premium OBV Valuation Report post paying a designated amount.
OBV Valuation Report is a highly comprehensive pricing guide for used cars, bikes and scooters. With the help of the new OBV Valuation Report, the whole process of buying and selling of used vehicles helps a user to make get a best deal for their vehicle. It also provides some more important metrics regarding pricing of the used cars, bikes or scooters customer is planning to buy or sell along with customer & expert, reviews, lifespan of the components of the vehicle, and various other important parameters.
OBV Premium Valuation Report has numerous advantages and utilities where a user gets an idea of total cost of ownership of any used vehicle. OBV not only provides the current market value of used vehicle, but also a customer/ seller e gets to know the price paid by other buyers for a similar used vehicle with nearly same specifications. OBV report also serves as a report whereas user & expert ratings and reviews on pre-owned cars/ bikes / scooters are posted.
India’s first and most unique pricing tool for used cars Orange Book Value (OBV) Powered by Droom, suggests a fair market price of any used car, bike or scooter through valuation report. The valuation report provides information on current market value of the vehicle at a specific condition. with OBV Valuation Report provides a better user experience and satisfaction as it gives more focused and parametrized information than valuation report. This helps a user to in knowing the fair price of the used vehicle with focused statistics and data. All this information is provided by OBV Valuation Report.
Orange Book Value is an algorithmic pricing engine that suggests Fair Market Price for any used vehicle. Orange Book Value is built on Droom’s proprietary technologies and data science. Unlike other tools, it just doesn't take in past data to determine the price of a vehicle. OBV considers every parameter to determine the price.
With robust technology and innovation, OBV is not dependent on any obsolete historical data in order to provide a fair price of any used vehicle. OBV’s objective is to provide a fair market price which is uninfluenced and unprejudiced, based on data and analytics. The fair price of a used vehicle is calculated on real-time data science approach which makes it unbiased.
Eco inspection service offers India’s most scientific, comprehensive and unbiased way to get a doorstep auto inspection for a used vehicle with 121 checkpoints so that the buyer doesn’t deal with too many unknowns. Eco inspection service is built on Droom’s proprietary auto inspection methodology. Eco inspection provides trust and peace of to the users at a very low price. Eco services are is available online at www.droom.in, & www.ecoinspection.in . Droom Eco app can also be downloaded from Android app store.
Eco android app enables sellers to become verified auto inspection expert. Anyone who can read and write in English, fix an automobile and has a wholesome experience in auto sector repairs inspection etc. Eco experts are mobile and move around the city. They also on-board new ECO Ninja/Auto inspection technicians through a simple registration process. Once the registration is done, the on-boarding process constitutes of rigorous training, verification and background checks which is done by Droom in order to provide a world class consumer experience.
An ECO technician is called ECO Ninja. ECO Ninja is a trained automobile expert who undergoes professional training and examination before becoming a certified Ninja.
ECO services are performed by handpicked best professionals in this field of service after formal training and verification process. These professionals do not belong to any organization or entity hence they are independent and unbiased. Also, ECO has the largest inspection checklist and ensures to cover all the points bumper to bumper in an automobile. Hence it is objective. The report generated by ECO gives all the necessary information to a customer in platter which highlights both positives and negatives of any automobile being inspected or verified.
For an Eco Inspection the consumer must place order online on www.ecoinspection.in or www.Droom.in/eco and schedule the inspection time. Post Order placement An ECO technician l visits the customer at scheduled time, inspects the vehicle and generate the report instantly. The customer receives report on his registered e-mail id, alternately the report can be downloaded from “My Purchases” section under “My Account”.
Eco technicians have a background in car/bike repairs. They are hired as auto inspection technicians with ECO the onboarding process constitutes of rigorous training, verification and background checks. ECO technicians ensure to have an expertise in domain of automobile service in order to maintain uniform consumer experience and satisfaction.
It is available for both 2-wheelers and 4-Wheelers. A customer can buy basic or premium inspection service for his/her vehicle.
Yes, Eco provides inspection services for both two-wheeler and four-wheeler vehicles. Click ECO Inspection https://Droom.in/eco for further information.
Eco inspection is currently available in over 40 cities. For more information on city list please visit our website https://ecoinspection.in/
ECO inspection services are charged at INR 299 & INR 149 for 4-wheeler and 2-wheeler respectively. The charges can be paid online while placing the order.
No, ECO inspection & inspection certification are not the same things. Eco Inspection provides a user an inspection report whereas Inspection Certification provides History and OBV reports along with ECO inspection report.
ECO Inspection is quite easy and simple certification process. Once a user places an order, technician will visit his doorstep within 24 hrs. at the time and place specified by the user. ECO inspection procedure takes approximately 40 mins. Post completion of Inspection a Digital report is received instantly on registered email id of the user.
Eco inspection service is done at your doorstep or the location specified by the customer.
Yes, Eco services are available for Cars for ₹299 (Basic) and ₹549 (Premium)
Yes, Eco inspection is available for scooters for ₹149 (Basic) and ₹249 (Premium)
Yes, Eco inspection is available for motorcycles for ₹149 (Basic) and ₹249 (Premium)
Please visit www.ecoinspection.in to know more details about ECO inspection.
ECO services are performed by highly skilled handpicked professionals in this field of service post formal training and verification process. These professionals are freelancers and do not have any association with any brand., ECO has largest inspection checklist and it ensures to cover all the points from bumper to bumper in an automobile. Hence it is quite reliable. The final report generated by ECO gives all necessary information to the user which highlights all aspects of any automobile being inspected or verified.
Anyone automobile mechanic who is highly skilled in auto repairs is onboarded as ECO Ninja. The onboarding process constitutes of rigorous training, verification and background checks. ECO ensures to provide best professionals in in auto repair segment in order to maintain quality and customer satisfaction.
Every customer, post completion of the service and delivery of digital report, has an option to rate and review the service on the following parameters:
ECO administrators continuously monitor the services being performed and the ratings from the customers. When rating is low for certain parameters, ECO will ensure to improve these at the earliest possible time. In certain scenarios, ECO will also refund the entire money the customer has spent while ordering the service.
A customer can place the order for auto inspection/ verification through Eco platform by providing few details such as preferred date and time and payment of the service fee. The service is then delivered at the doorstep of the customer.
Droom’s History is India’s largest repository for vehicle history which offers used vehicle history certificate for nearly 200 Million out of the total 220 Million registered vehicles in India. History certificate provides entire information about any vehicle’s background, covering up to 50 different history records in 10 seconds for free.
History is important as it:
Droom History is available for Cars, motorcycles and scooters. Droom History captures more than 100 unique Parameters of any Vehicle. This gives a fair insight into on road worth of the vehicle and using data science tools we process this data to give the fair market price of the vehicle.
There is no cost or charges for getting a Basic History Certificate. However, there is nominal fee of starting Rs. 49 for getting a Premium History Certificate.
At Droom history we capture data in real time from various sources which ensures updated along with genuine & refreshed results. The data which is available with Droom is most accurate and fresh vehicle history data compared to any other platform across India
Yes, the entire data corresponding to More than 100+ parameters is completely reliable and accurate this information is fetched keeping in highly reliable sources (government and insurance vendors) and they provide the most accurate data.
Droom History is available for Cars, motorcycles and scooters. Droom History captures 100+ unique Parameters of any given Vehicle. These parameters are combined with our state of art evaluation and data science tools provide a fair market price of the vehicle.
Droom history is available for all the vehicles registered across India. Currently Droom History contains 200MIL + vehicle data in its database.
History is India’s largest national repository for vehicle history which offers used vehicle history certificate for nearly 200 Million+ out of the total 220 Million registered vehicles in India. History certificate provides a detailed information about any vehicle’s background, covering up to 50 different history records. All of this is available in just 10 seconds for FREE. History Certificate helps in making an informed decision before purchasing any used vehicle. It provides important information about vehicle's background, covering up to 50 different history records that provides one of best consumer experience and establishes a high trust quotient with the customer which acts as a key enabler in completing the transaction.
The Vehicle History certificate (Basic or Premium) is available on the results page. It can be directly downloaded using the link which is provided at end of the process. A detailed certificate is also be sent to registered email id of the user in up to 30 minutes.
Getting any vehicle history is an instant process and a state of art technology in Droom. All you need is to enter the vehicle registration detail in order to get it instantly.
To learn more about History login to www.droom.in or www.Droom.in/historywww.Droom.in/history to get complete insight on Droom history platform and its state of art features.
Vehicle history certificate is proprietary property of Droom, and Droom reserves all the rights to sell the History certificate. any other user other than Droom can use history certificate as a personal reference document for buying or selling any vehicle. In case of any misuse such actions are liable to legal action.
Vehicle History certificate helps in making an informed decision before purchasing a used vehicle. It provides vital stats about vehicle's background which covers up to 50 different key points which can save a user from any kind of uninformed or wrong buying decision.
Vehicle History certificate (Basic or Premium) is available on results page. The user can directly download history certificate using the which is provided. A detailed certificate is also sent to the users e-mail id.
Droom certification program is a combination of Fair Market Value which is called Orange Book Value (OBV), Vehicle inspection Services Called ECO and Vehicle History report which is generated via Droom’s Platform. The purpose of 360-degree certification report is to provide best value to the user pertaining to the list of tools available with us for buying or selling a used vehicle. Our certification program provides a complete end to end valuation service to the user in order to make an informed and high trust quotient buying or selling decision.
The key inclusions of Droom Certification are validation of vehicle’s vital parameters and certify the same. This certificate also consists of a comprehensive summary of Orange Book Value OBV, ECO Inspection and History along with their individual reports is included in the Droom Certification Program.
Users can avail Droom Certification service for 4 wheelers at INR699 only and 2-wheeler certification at ₹399 only.
Users can avail Droom certification service either by ordering for any vehicle listed on Droom platform or by entering the vehicle details on Droom.in/certification-services.
Droom Certification is one of the most extensive, reliable and comprehensive vehicle certification service available in India. With this service, users can get a 360o insight of the vehicle they are planning to buy or sell creating a high customer satisfaction at the end of transaction and create successful transaction closures.
Orange Book Value-OBV, Eco Inspection and Vehicle History act as a building block for Droom certification service. using all these proprietary tools of Droom along with state of art data analytics and algorithm we generate the best and most fair market value of any vehicle.
You can get your vehicle "Droom Certified" by either providing details on www.Droom.in/certification-services or by requesting the same on any of the listed vehicle on Droom marketplace.
No, any vehicle with a valid Indian registration number are only eligible for Droom certification.
The core benefit of Droom Certification program is that it adds rational trust and validation value proposition to your vehicle listing thereby increasing trust at the price on which you want to buy or sell the vehicle. For sellers, Droom certificate increases the chances of selling the vehicle whereas for buyers it helps them make a rational and informed buying decision creating a delightful and unique experience.
Yes, you can get all the three individual certificates along with a common certificate certifying your vehicle.
Droom credit powered by Droom is an auto financing vertical where Droom provides an easy and paperless way to get instant loans. For most of us, searching for a financing option and applying for a loan is a tedious process. Droom Credit offers 21st century-style smart financing options. To know more, click https://Droom.in/credit
Droom Credit is India’s first and most unique marketplace that offers loan decision instantly in 30 seconds for any used automobiles. Droom Credit is, paperless and with easy affordable credit terms for auto loans. Droom Credit Provides freedom to apply for loan anytime, anywhere using any device 24x7. Since Droom Credit is a marketplace where multiple lenders are competing for the same business, the borrowers can get most favourable and easy credit terms To apply for Loan from Droom Credit is log on to www.Droomcredit.com
We have benefits for 3 kinds of stakeholders - Borrowers, Lenders and Partners. To know more, click https://Droom.in/credit
Auto loan are of three categories. with the major types being Car Loan, Motorcycle & Scooter Loan
Droom credit provides buyers/borrowers freedom to apply for which is completely seamless, easy, paperless and digital. being an online process getting an auto loan is just a few clicks away and is available round the clock due to our consumer first philosophy we constantly work on maximizing the consumer experience
There are numerous numbers of way in which a user is benefitted by taking insurance from us. Some of them being:
You can learn more about loans and insurance from Droom credit. To know more, visit www.DroomCredit.com
You can learn more about loans and insurance from Droom credit. To know more, visit www.DroomCredit.com
We have partnership with multiple banks and NBFCs which gives users a Boquete of options to choose from. Depending on user’s profile, Droom recommends the where the odds in favor of approval are highest for any user. Once approved, the list of banks fitting a user’s profile and credit worthiness are provided.
Yes, there is a nominal processing fee which we charge. We offer easy payment mode to our customers. You can pay the processing fee amount through Droom Credit using internet banking or any payment e-wallet. All these details can be seen in the user account.
A user can choose to pay it in 15, 30, 45 or 60 days.
With our unique sales process we ensure maximum benefit to all our partners and its completely transparent and target driven. The more you sell, more you earn. Our incentive plan will help sellers get rewards for their efforts
A seller can make up to 10 to 12% Of ODP (On Damaged Premium) on selling insurance through our platform
This is a completely target and effort-based outcome and transparent too. This is an additional source of income for all the partners and ensures a higher throughput due to our digital reach and high number of listings and tools which create an absolute customer delight. Our 360D offering ensures a healthy lead management lifecycle for our user base.
At Droom Credit, we adhere to global standards to protecting data security. We use SSL and other Globally benchmarked encryption technologies while exchanging sensitive data with the application and with banking partners. Our systems are designed in such a manner that it makes most of steps automated. We are legally compliant and adhere to all Indian IT security and data privacy norms.PG-30
Droom Credit has Partnership with multiple banks and NBFCs which brings to you the best offerings. Depending on user profile, the banks which have highest probability of providing a loan approval are recommended. Upon approval, a user can select between set of recommended banks
Registering on Droom is simple and easy. All a user needs to do, is to sign up and register on home page as a lender in a few easy steps.
Yes, you can change the terms of loans, in case of change in your policies whenever required.
Our Financial Partner decides the loan amount disbursement value based on user profile, income, credit history and other factors. The amount a user applies for can be increased or decreased based on the bank's credit policies and the details provided by the user while filling the registration form.
Droom Credit instantly approves loan, which is notified through a pop-up message to the user. After approval, Droom sends a notification to the user on registered email id and mobile number.
No, Droom Credit works as an enabler for the borrowers to get easy access to the loan offerings based on the eligibility criteria. The liability in case of payment default lies with respective lender.
Yes, there are technological integrations required in ours as well as lenders platform. Droom provides you API documents for integrating your platform with ours in order to give user a seamless experience. Our product team and tech experts guide the lenders throughout the process.
Droom Credit is self-service platform, which allows lenders to fully manage their eligibility criteria and thresholds in secure manner. Droom provides complete flexibility to establish and maintain Lenders criteria for approvals at their own discretion. It is Droom’s priority that lenders eligibility criteria and loan process remain secure. It is completely confidential and secure and is not shared with any other lender operating on our platform
Droom sends lenders complete details of the borrower including all the valid documents through API integration between Droom & Lenders which is available on Lender Panel.
For any query please write to us at support@Droomcredit.com
Droom Credit offers easy financing and loan options, which can be used to meet Users financial requirements for an auto loan for 2/4 wheelers.
All banking policies and norms apply to all the loans. In case of non-payment of delay of payment, the partner bank reports it to the credit rating agencies which in turn, which in turn records the information and disqualifies a user from further loan eligibility due to low credit score. There is also a legal recourse which the banks take in case of a default to recover the amount from the user his bank might also initiate legal recourse to recover the money from you.
Our Financial Partner decides the loan amount based on users’ profile, income, credit history and other factors. The application amount can be increased or decreased based on the bank's credit policies and the details provided by the borrower and his credit worthiness.
The interest rates are determined the respective bank and we provide you the information regarding the possible range of interest rate which is applicable on the EMI Payable by the borrower.
Droom Credit offers you a Pre-Approval Loan Service wherein you can apply for a Loan even if your vehicle is not finalized. Droom Credit evaluates the borrower based on his Credit Risk profile and lets the borrower know of the approved amount. The borrower can choose his vehicle later basis of that.
Droom Credit uses advance technology and state of art algorithms along with financing partners (banks/NFBs) to perform a series of checks on the borrower’s application before the funds are made available. If at any stage the information provided by the borrower or the verification(s) initiated by Droom are found to be misleading, incomplete, fraudulent or unverifiable then the application is terminated at the discretion of the financial institution -Bank/NBFC. In this scenario, the approved loan application is sent to the corresponding lending partner after paying a minimal and non-refundable processing fee, for final checks if any, for loan disbursal. Hence, it is advised that the user should provide the correct information at the onset.
Droom Pay Later is a service enabled on Droom wherein a buyer can choose a vehicle and pay the First EMI along with RTO service via a small loan which he must pay later.
Droom Enterprise brings in the best of Droom platforms, Ecosystem Services and Tools for our enterprise customers, with necessary implementation support, requisite customizations and handholding. Droom offers vertical enterprise solutions for various Industry segments dealing with Auto-related business, various solutions for enabling OEMs and their dealers tap into the digital opportunity as well as best-in-class ad solutions. To know more click https://droom.in/enterprise
Droom helps to expand & manage the fleets of the largest ride-hailing companies, lowering their customer SLAs with our end-to-end fleet solutions, which include bulk-buying, certification services, insurance, financing, registration and quarterly inspection/health check, maintenance, and buyback.
Droom offers certification services for pricing, inspection and vehicle history along with escrow services for registration and hypothecation for insurance companies, banks and, Non-Banking Financial Companies.
Increase your brand visibility with Droom - India’s Most Trusted Motor place for Automobiles and the largest automotive community. By advertising with us, you gain access to highly targeted audience of 33 Mil+ monthly visitors. Droom is dedicated to solving the pain points during buying and selling of used and new automobiles in India. We are present across platforms including web, Android, and iOS. We offer highly targeted, measurable and effective advertising opportunities for leading brands.
Droom Enterprise offers vertical level enterprise solutions for various Industry segments dealing in Auto related business. It is a channel of distribution for Droom Products, Ecosystem Services and Tools for enterprise customers, who may not transact without proper context, require hand holding, integration, bulk buying/selling assistance and many times some level of customization. Enterprise team at Droom works with various industry verticals for enterprise business for Droom such as Banks, Insurance and NBFC and OEMs for Droom Ecosystem services i.e. OBV, ECO or History. Also catering to business needs as Bulk buying and selling for taxi aggregators or Bank Repos or Authorized Dealers.
Make a call to the vehicle insurer for help and they will send a service technician to your location in minimal time. Most of the services are free but, in some exceptional cases the customer will have to bear the cost of repair. Considering an example; towing shall be provided by cranes and the customer will have to bear the cost.
Some vendors do provide taxi assistance and hotel accommodation in certain scenarios. This provision is worth, especially during the monsoon season, when a vehicle is more susceptible to breakdown.
The providers for a Roadside Assistance service include;
Droom miles is specially crafted for you to provide superior customer experience and loyalty program benefits. Remember your last online shopping experience where at the time of payment: You tussled to get the card details, Waited long for the OTP, Missed out Droom’s virality deal as item got stocked out, Or Do you hate to wait for a week to get refund in your bank account? Try Droom miles for superior experience:
1 Droom Mile= 1 INR.
There are three types of Droom Miles:
Droom miles which are purchased have a validity of 3 years from the date of purchase. Droom Miles earned through a promotional offer, will depend on the terms and conditions of the promotion under which, the transaction is successfully completed.
Post login on Droom Miles home page you can click on link ‘Transaction Details’ for viewing passbook like details of your miles transaction. Alternatively, you can go to your Storemanager and click on ‘Droom Miles’ link from the left column to access your transaction details.
There is no limit to redeem generic or specific miles. However, rewarded type of miles can only be redeemed 5% (max. 120 miles) of all the rewarded miles balance at a time.
Any user registered on Droom platform is eligible to get Droom miles.
No, Droom Miles can solely be used on Droom’s online platform. Miles accumulated can be redeemed on Droom ecosystem which includes Orange Book Value (OBV), Droom Credit, Droom History, Droom Discovery and Eco Inspection.
Droom Miles, are kept in a highly secured digital wallet, providing 100% integrity along with the convenience.
In no event will Droom will be liable for any unused Droom Miles, any special, incidental, indirect or consequential damages or losses of any kind, arising from the use of Droom Miles or association with the Droom Miles.
The listings that are currently in active status on Drool’s online platform are called active listings. These listings are available to buyers.
All the listings that are and were active on drool’s platform since launch of first commercial mobile app are called active listings. All listings that are active, sold, deactivated, expired, suspended, not available, hidden and completed on platform gives the total number of lifetime active listings.
It is the stage at which a listing is in terms of being displayed to the buyers and the transaction status of the order placed. A listing can be in the any of the following statues active, sold, deactivated, expired, suspended, not available, hidden and completed.
All the listings uploaded on Droom’s online platform are the part of total listings. All listings that are active, sold, deactivated, draft, expired, suspended, not available, hidden and completed on platform gives the total number of listings on Droom.
The sum of selling price of lifetime active listings on Droom.
All the auto dealers, brokers, resellers, or auto manufacturers registered on Droom’s online platform are called as Pro-sellers. They can be authorized dealers of an auto brand or they may have their own showroom and operations. These dealers, brokers, resellers and auto manufacturers may deal in any type of automobiles like cars, bikes, cycles, scooters, and more.
Casual seller is an individual who is not a professional dealer and wants to sell individually on Droom’s online platform.
It is the type of pro-seller who enjoys premium services and additional features. Any pro-seller can become a pro seller premium after paying the valid subscription fee.
Any seller who is original equipment manufacturer, multi-location dealer, multi-location service provider or an organized dealer network can be a Pro-Seller Enterprise. And an enterprise seller can onboard, track and manage entire dealer network through one account.
The total number of sellers registered on Droom including pro-sellers and casual sellers.
All the pro-sellers with minimum 2 current active listings on Droom’s platform are called active sellers.
All the sellers (pro-seller and casual sellers) who have transacted at least once on Droom’s online platform in a lifetime are called transacting sellers.
Top Rated Seller is an algorithmic based seller badge that is assigned once a seller achieves certain milestone and performances. recognized and a rewarded seller who consistently delivers outstanding customer experience and meets certain sales and performance standards.
It is the stage at which the seller is in terms of doing its business with Droom. It ranges from being at various stages of completing its store front settings to being Active to being suspended and being offline at Droom.
When a buyer buys any product or service on Droom online platform, an order is generated.
The order can be in different phases like committed, pending verification, completed, settled, and refunded.
It is Droom’s internal panel to see the various metrics/numbers and internal reports that affects the overall business and performance of various departments and company.
It defines the manufacturer of the vehicle, like Maruti Suzuki, Honda, etc.
It defines the specific model of the vehicle, like WagonR, City, Alto, etc.
It defines the year of production of the vehicle, like in Maruti Suzuki Ciaz Vxi 2015; 2015 is the year of production of the vehicle.
It provides features and standard parts on a vehicle, like LX, SE, EX, GT, etc. Example Vehicles with base trim levels have minimal equipment and entry-level prices; a step up in trim level includes more options and standard features along with a differential increase.
Any listed service or product, post payment is considered as an order.
A dealer, broker, reseller, auto manufacturer or any individual who want to sell at Droom is a seller.
A buyer is a person who buys automobiles, listed by sellers on Droom.
A dealer is a professional seller of automobile. He can also sell or buy using Droom.
The process of onboarding a seller/buyer on Droom platform.
Process of registering a user/seller/dealer on Droom Platform
It is India’s first customer to business and business to business marketplace where anyone can sell their vehicle instantly. An individual seller can sell his/ her vehicle to a Dealer through Droom platform using the quick sell marketplace at the best price. Two dealers can also buy and sell vehicle to each other using Quick Sell.
Orange Book Value, (OBV) is India's first and only algorithmic pricing engine that suggests estimated market value for any used automobile. OBV is built on Droom’s proprietary technologies and data science. Use OBV before you buy or sell an automobile.
Eco is India’s most advanced, independent, objective and unbiased auto inspection and verification service tool. Inspection is performed using ECO’s proprietary methodology by ECO ninja/technical professionals. The inspection checklist is mutually exclusive and collectively exhaustive covering all the important points needed in verifying or inspecting a vehicle. Users can find ECO app listed on Google Playstore.
Droom History is an unbiased report providing overall information about a vehicle’s background. The report helps a user quickly check any vehicle’s history online. The report is generated using Droom’s proprietary technology through vehicle’s registration number. This information is useful for buyers as well as sellers when choosing amongst a wide range of used vehicles. It addresses the issues related to a vehicle’s safety, trust, and value. Login to Droomhistory.com to know more.
It is India’s most comprehensive, unbiased and independent way to get instant loans at affordable credit terms. It aims to make loan process easier, instant and paperless.
Droom Discovery is the one-stop destination for all pre-buying queries of a buyer who is looking to purchase a vehicle. Discovery offers comprehensive information about a vehicle right from its price across multiple cities, photo gallery, ownership cost, loan EMI, news, user reviews, expert reviews and much more. Using this information, a buyer can conduct thorough research on his favorite vehicle and compare it with other vehicles to make a smarter buying decision.
Droom is a self-service platform enabling all sellers to update their online showroom through Droom mobile app or website. To get world class service support, please keep the following information ready.
Though Droom is a self-service platform, we offer account management service where you can connect with key account manager of your area for any issues or support. Droom Account Management team consists of key account managers who are expert in their field and offer personalized support for growing your business, billing & payment, and more. All basic pro-sellers are eligible for account management.
Droom offers premium account management for a premium pro-seller. A seller gets dedicated key account manager for any kind of assistance regarding business growth, billing and payment, deals & promotions, and more. Key account manager is the first point of contact, offering personalized account management service.
Seller Summit is an annual event organized by Droom only for its Pro-Sellers. It is an event where in Doom’s senior management meets the Pro- sellers listed on Droom platform, to reward them with some performance awards like “Seller of the year or Most reviewed seller” and help each seller understand more about the Droom platform and its offerings. It’s a magnificent gala evening with drinks/dinner and music.
Category is an attribute which classifies products and listings according to their type e.g. Car, Scooter, Bike.
Listing is a specific item available for sale based on a product with added information that is unique to that item like seller information etc. A seller lists the vehicle for selling on the Droom’s platform. Example: Bajaj Pulsar 220cc 2015 Black.
Time period in which the end-user wishes to sell his/her vehicle.
Ratio of listings sold and total listing available on Droom in a specific time period.
It is the final selling price at which seller sells the listing or buyer buys a listing. Listing Price and Selling Price can be different for a vehicle.
OBV Valuation Report is the most comprehensive pricing guide for used car, bike and scooters. With the help of the new OBV Valuation Report for used vehicle pricing, the whole process of buying and selling of used vehicles will see a drastic change and it helps the users make an informed decision. It also provides various other information about the pricing of the used car, bike or scooter which a user is planning to buy or sell along with user reviews, median listing price, median selling price expert reviews, lifespan of the components of the vehicle, etc.
Droom certification program is a combination of OBV, ECO and History reports generated exclusively on Droom’s platform. The purpose of Combined certification report is to provide complete value to the user pertaining to the list of tools available with us for buying or selling a used vehicle. The idea is to let user buy all these three tools at a bundled/discounted price and use the same as a reference to buy or sell the used vehicle at a fair value price.
Inspection is performed using ECO’s proprietary methodology by ECO ninja/technical professionals. The inspection checklist is mutually exclusive and collectively exhaustive covering all the important points needed in verifying or inspecting a vehicle.
Provides a list of do’s and don’ts defined by Droom for buyers. A buyer must go through the checklist to get better understanding of the online marketplace.
Provides a list of do’s and don’ts defined by Droom for sellers. A seller must go through the checklist before selling on online marketplace.
Provides a List of control for everything a pro-seller does on Droom’s online platform. In simple words store manager is basically an account on Droom provided to pro-seller that allows him to do business anywhere, anytime, with Droom. A pro-seller can see where his business is heading with advanced analytics, upload listings, listing summary, transaction summary, and more.
Every seller at Droom strives to offer best in class service to the customers. But there are a few sellers who perform exemplary on our platform and become a Top-Rated Seller. Top Rated Seller is a recognized and a rewarded seller who consistently delivers outstanding customers experience and stand out above all on sales and performance standards and have a hunger to improvise and become better every day. Any seller who sells more, have more active listing, more GMV, focuses more on Full Circle Trust Score, offers great customer experience, and is a Droom Premium Pro-Seller can be a To Rated Seller.
Droom Full Circle Trust Score is based on Droom’s proprietary technologies and algorithms that consider trust factors such as auto inspection, warranty, verified seller, attractiveness of pricing for buyer, and level of disclosures by the sellers, which are important while buying used automobiles. Droom Full Circle Trust Score will allow buyers to develop more objective assessment and comfort around the vehicles they are considering buying.
MMYT - Make Model Year Trim
B2C - Business to Customer
C2C - Customer to Customer
B2B - Business to Business
C2B - Customer to Business
OBV - Orange Book Value
SMS - Seller Marketing Services
DFS - Droom Fleet Solution
BFSI - Banking, financial services and insurance
MS - Marketing solutions
OEM - Original equipment manufacturer
EMI - Equated Monthly Installment
TRS - Top rated seller
FCTS - Full Circle Trust Score